Terms of Service
Effective Date: July 16, 2026
Welcome to Tegrity Research (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of https://tegrity-research.com (the “Website”) and the purchase of products offered through our Website.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
1. Eligibility
By using this Website, you represent and warrant that:
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding agreement.
- You will use this Website in compliance with all applicable laws and regulations.
2. Products
Tegrity Research sells laboratory equipment, laboratory supplies, and research-related products.
Product descriptions, specifications, pricing, and availability are subject to change without notice.
We reserve the right to discontinue any product at any time.
3. Orders
Submission of an order does not guarantee acceptance.
We reserve the right to:
- Refuse any order
- Limit quantities purchased
- Cancel orders for pricing errors
- Cancel orders suspected of fraud
- Cancel orders that violate applicable laws
If an order is canceled after payment has been received, a refund will be issued.
4. Pricing
All prices are listed in U.S. Dollars (USD).
Although we strive for accuracy, pricing errors may occur. We reserve the right to correct pricing errors before accepting an order.
Applicable taxes and shipping charges will be displayed during checkout.
5. Payment
Payment is required before orders are shipped.
We accept the payment methods displayed during checkout.
You authorize us to charge your selected payment method for your purchase.
6. Shipping
Shipping times are estimates only and are not guaranteed.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s operations and policies.
Customers are responsible for providing an accurate shipping address.
Additional shipping information is available in our Shipping Policy.
7. Returns and Refunds
Returns and refunds are governed by our separate Returns & Refunds Policy.
By placing an order, you acknowledge that you have reviewed that policy.
8. Account Registration
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials
- Restricting access to your account
- All activities occurring under your account
You agree to notify us immediately of any unauthorized use of your account.
9. Intellectual Property
All Website content, including but not limited to:
- Logos
- Graphics
- Images
- Product descriptions
- Text
- Layout
- Design
- Software
is the property of Tegrity Research or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or exploit any Website content without prior written permission.
10. Acceptable Use
You agree not to:
- Violate any applicable laws
- Interfere with Website security
- Attempt unauthorized access to our systems
- Upload malicious software
- Use automated systems to scrape or copy Website content without permission
- Engage in fraudulent activity
We reserve the right to terminate access for violations of these Terms.
11. Product Information Disclaimer
We strive to ensure that product descriptions and information are accurate; however, we do not warrant that all content is complete, current, or error-free.
Images are provided for illustrative purposes and may not exactly represent the product received.
12. Disclaimer of Warranties
The Website and all products are provided on an “AS IS” and “AS AVAILABLE” basis to the fullest extent permitted by law.
We disclaim all warranties, whether express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee uninterrupted or error-free operation of the Website.
13. Limitation of Liability
To the fullest extent permitted by law, Tegrity Research shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of the Website
- Inability to use the Website
- Purchase or use of products
- Delays in shipping
- Website interruptions
Our total liability for any claim shall not exceed the amount paid for the applicable order.
14. Indemnification
You agree to indemnify and hold harmless Tegrity Research, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:
- Your misuse of the Website
- Your violation of these Terms
- Your violation of applicable laws
- Your infringement of another person’s rights
15. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of third-party websites.
Accessing third-party websites is at your own risk.
16. Privacy
Your use of this Website is also governed by our Privacy Policy.
Please review that policy for information regarding how we collect and use personal information.
17. Force Majeure
Tegrity Research shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- War
- Labor disputes
- Government actions
- Internet or telecommunications failures
- Carrier delays
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.
19. Dispute Resolution
Before initiating legal proceedings, you agree to contact us and make a good-faith effort to resolve any dispute informally.
If a dispute cannot be resolved informally, it shall be resolved in a court of competent jurisdiction located in the Commonwealth of Pennsylvania.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between you and Tegrity Research regarding your use of the Website and purchases made through it.
22. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be posted on this page with a revised Effective Date.
Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
23. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Tegrity Research
Website: https://tegrity-research.com
Email: support@tegrity-research.com